We answered our customers' most common questions.

Q: How long will it take for my package to arrive?

Very fast! Once you place your order, our warehouse packs it up and hands it to the courier within 24 hours. Because we only use premium express shipping, your package will arrive at your door in 3 to 7 business days, anywhere in the world.

Q. Do you ship to my country?

Yes! We ship to over 150 countries. During checkout, simply select your country, city, and type your address. Our smart system will automatically pick the fastest shipping company in your local area to make sure your package arrives safely and quickly.

Q: What if my product arrives broken, damaged, or has a mistake?

Don't worry at all! We take 100% of the responsibility. If your product is damaged during travel or has a manufacturing defect, just send us a quick photo or video on WhatsApp (+39 3791719556). We will immediately send you a brand-new replacement for free or give you a full refund. You won't have to pay a single penny extra.

Q: Can I get a discount if I buy many items?

Yes, we love bulk buyers! If you are ordering for an office, a shop, or just buying gifts for your whole family, we offer discounts between 10% and 20% on selected high-tier items. Just message us on WhatsApp or email us at support.diaekart@gmail.com before you buy, and we will apply the discount for you.